At Crave Online, your privacy matters. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://craveonline.com.au (“Website”) and interact with our services.
We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as meeting transparency standards under GDPR and CCPA where applicable.
1. Who We Are
Crave Online is a digital media platform based in Australia. We provide insights, articles, case studies, and resources related to the media, journalism, and content industry. Our goal is to empower our readers with up-to-date, relevant, and high-quality media information.
2. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
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Name
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Email address
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Phone number (if provided)
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Company/Organisation name
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Comments or messages submitted through our forms
b. Automatically Collected Information
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, time spent, and referring URLs
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Cookies and similar tracking technologies
3. How We Collect Your Information
We collect your data through:
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Direct submissions (contact forms, newsletter sign-ups, blog comments)
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Cookies and analytics tools (such as Google Analytics)
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Third-party platforms (e.g., social media integrations)
4. Why We Collect Your Information
We use your information to:
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Provide and personalise your experience on our Website
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Respond to enquiries and support requests
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Send newsletters and content updates (if you opt-in)
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Monitor Website usage to improve our SEO and content strategy
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Protect the security and integrity of our platform
We only collect what we genuinely need to operate effectively.
5. Cookies and Analytics
Crave Online uses cookies and third-party analytics tools to:
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Remember your preferences
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Understand how users engage with our site
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Improve our content delivery and SEO performance
You can manage your cookie preferences via your browser settings. Disabling cookies may affect your browsing experience.
6. Disclosure of Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may disclose your data:
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To service providers who assist us with web hosting, analytics, or email delivery (under strict confidentiality)
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To comply with legal obligations or enforce our terms
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To protect our Website, users, or legal rights
7. Email Communications
If you subscribe to our newsletter or contact us, we may send you relevant updates. You can opt out anytime by clicking the “unsubscribe” link in our emails or by contacting us directly at privacy@craveonline.com.au.
We do not send unsolicited marketing emails or spam.
8. Third-Party Links
Our Website may include links to third-party sites or services. We are not responsible for the privacy practices or content of these external platforms. We encourage you to read their privacy policies before engaging.
9. Data Security
We take reasonable measures to protect your data from misuse, interference, unauthorised access, or disclosure. However, please be aware that no online transmission is 100% secure.
We store data on secure servers and restrict access to authorised personnel only.
10. Your Rights
Depending on your location, you may have the following rights:
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Access your personal data
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Correct inaccurate or outdated information
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Request deletion of your data (right to be forgotten)
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Object to processing for direct marketing
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Lodge a complaint with a privacy regulator
To exercise these rights, contact us at privacy@craveonline.com.au.
11. Children’s Privacy
Crave Online is not intended for children under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page, with the “Last Updated” date.
We recommend reviewing this page periodically to stay informed.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Crave Online
Level 5, 12–14 Martin Place, Sydney NSW 2000
📧 privacy@craveonline.com.au
📞 (+61) 2 1000 0000
Thank you for trusting Crave Online. Your privacy is our priority.